A Clear Route From First Conversation to Launch
You always know what's happening, what we need from you, and what comes next. No jargon, no surprises.
Twelve Considered Stages
- 1
Initial enquiry
You tell us about your business and what you want your website to achieve. We listen before recommending anything.
- 2
Discovery
A structured conversation or questionnaire to understand your services, audience, priorities and existing materials.
- 3
Content collection
You share your logo, business details, services, photographs and any genuine reviews or accreditations.
- 4
Website structure
We organise the pages, messages and customer journey around your business.
- 5
Design
Your website is designed with a look that reflects your brand and reads clearly on every device.
- 6
Configuration
Forms, booking, CRM connections and any agreed systems are set up and connected.
- 7
Review
You review the website and share feedback while we check forms, links and mobile layouts.
- 8
Testing
We test forms, links, mobile layouts, workflows and integrations thoroughly before launch.
- 9
Approval
You approve the website once it meets the agreed scope.
- 10
Launch
The website is published, with redirects and analytics configured where needed.
- 11
Ongoing support
Hosting, maintenance and support begin, with minor updates handled for you.
- 12
Quarterly improvement
Where included, we review performance and plan improvements each quarter.
Project scope and timescale depend on the package, content, integrations, feedback and technical requirements. We don't promise every website will launch within a fixed number of days.
Project-Preparation Checklist
To keep your project moving smoothly, it helps to have these ready before we begin.
- Your logo and brand colours
- Business name and contact details
- A list of your services
- The areas you cover
- Photographs of your work or premises
- Genuine customer reviews
- Genuine accreditations or memberships
- Any existing website login details
- Notes on what you want the website to achieve
- Examples of websites you like (optional)
Ready to begin?
Tell us about your business and we'll recommend the right starting point.