Google Review Management for Small Businesses

    Turn More Happy Customers into Google Reviews

    Your customers may already love what you do—but many will never leave a review unless you make it easy. SubWeb247 helps your business request genuine feedback at the right time, using simple links, QR codes and carefully planned email or text follow-ups.

    A standalone service from SubWeb247—£175 per month, per Google Business Profile. No SubWeb247 website subscription required.

    Genuine reviews only • No review buying • No misleading promises

    Built for UK small businessesSimple customer journeyGenuine review collectionClear monthly reportingPersonal SubWeb247 support
    The problem

    Great Service Does Not Automatically Produce Great Reviews

    Many businesses deliver excellent work but have far fewer Google reviews than they deserve. Customers are busy, review links can be difficult to find and businesses often forget to ask at the right moment.

    Happy Customers Forget

    Customers often intend to leave a review but become distracted once the job, visit or purchase is complete.

    The Process Feels Complicated

    If customers must search for the business, locate the correct profile and find the review button, many will give up.

    Requests Are Inconsistent

    Without a simple system, review requests depend on staff remembering to ask every customer individually.

    Meanwhile, competitors with a stronger and more recent review profile may appear more established—even when they do not provide a better service.

    Why it matters

    Why Your Google Reviews Matter

    Your review profile is often one of the first things a potential customer sees. A healthy collection of genuine, recent reviews can help people feel more confident about contacting your business.

    Build Immediate Trust

    Positive experiences shared by genuine customers provide reassurance before someone visits your website or makes contact.

    Strengthen Local Visibility

    Reviews can support a complete and active Google Business Profile, helping your business present a stronger local presence.

    Increase Enquiries

    Customers comparing similar businesses are often more comfortable contacting the company with convincing, recent feedback.

    Improve Conversion Rates

    Reviews provide social proof and can help turn profile views, website visits and advertising clicks into genuine enquiries.

    Learn from Customers

    Review patterns can reveal what customers appreciate and highlight areas where the customer experience could be improved.

    Keep Your Reputation Current

    A steady flow of recent feedback can be more persuasive than a large collection of reviews gathered several years ago.

    "Your reputation is already being formed online. The question is whether you are actively helping satisfied customers share their experience."

    The service

    A Simple, Professional Review Request System

    1

    Review Your Current Position

    We assess your Google Business Profile, current review quantity, recency, rating patterns and how your profile compares with suitable local competitors.

    2

    Create Your Review Journey

    We prepare a straightforward process that makes it easy for customers to reach your genuine Google review page.

    3

    Request Feedback

    Review invitations can be sent through approved email or text follow-ups after a completed job, purchase, stay, appointment or visit.

    4

    Make Reviews Easy

    Direct links and QR codes reduce unnecessary steps and help customers leave their genuine feedback from their phone.

    5

    Monitor and Improve

    We help monitor review activity, identify recurring feedback and encourage professional responses to both positive and negative reviews.

    What's included

    Everything You Need to Request Reviews Consistently

    • Google Business Profile review-link setup
    • Branded review-request landing page
    • Custom QR code linked to the genuine review page
    • Printable QR review card or poster design
    • Email review-request templates
    • Text-message request templates
    • Automated follow-up workflow options
    • Staff request scripts
    • Website review button or section
    • Review-response templates
    • Monthly review-performance summary
    • Recommendations based on customer feedback
    • Support from SubWeb247

    Final inclusions depend on the selected package and the communication systems already used by the customer. Google Review Management is a separate service and is not included in the £79 website subscription.

    The journey

    Easy for Your Business. Easy for Your Customers.

    Job, Visit or Purchase Completed
    Customer Receives a Polite Request
    Customer Opens the Direct Review Link
    Customer Shares Their Genuine Experience
    Business Receives New Feedback

    The fewer unnecessary steps involved, the more likely a willing customer is to complete their review. We do not gate reviews or divert dissatisfied customers away from the genuine review option.

    Who it's for

    Designed for Businesses That Depend on Local Trust

    Builders and tradespeople
    Restaurants and cafés
    Hotels and holiday accommodation
    Estate and letting agents
    Solicitors and accountants
    Dentists, clinics and therapists
    Garages and vehicle services
    Hair and beauty businesses
    Local shops
    Professional consultants

    Whether you complete five jobs a month or serve hundreds of customers, a consistent review-request process can help your reputation reflect the quality of your work.

    Why it's a monthly subscription

    Keep Your Review System Active Month After Month

    Google Review Management is not a one-off campaign, and SubWeb247 does not manufacture or manually add reviews on your behalf. Your £175 monthly subscription keeps a continuously available review-generation system running—so that as your business completes more jobs, appointments, purchases or stays, you can keep inviting genuine customers to share their real experiences.

    Your subscription keeps these facilities available:

    • The automated review-request workflow
    • Continue adding new customers to your review journey
    • Email and text review invitations
    • Follow-up reminders
    • Direct Google review link
    • QR-code system
    • Review-response templates
    • Reporting dashboard or summaries
    • Technical maintenance and support

    £175 Per Month, Per Google Business Profile

    The subscription keeps the service running so your business can continue requesting and collecting genuine customer reviews throughout the year.

    Reviews are always written and submitted by genuine customers. SubWeb247 cannot guarantee how many customers will respond or what rating they will provide.

    Done the right way

    Genuine Reviews—Collected the Right Way

    SubWeb247 helps businesses request honest feedback from genuine customers. We do not sell reviews, write reviews on behalf of customers, create false accounts or promise a perfect five-star rating.

    No purchased or fabricated reviews

    We never buy reviews or create false accounts to inflate your rating.

    No incentives offered for positive reviews

    Customers must not be rewarded in exchange for a positive rating or wording.

    No review gating or selective invitations

    Customers are free to leave honest feedback regardless of their experience.

    No guaranteed ratings or Google positions

    No ethical provider can guarantee a star rating or a specific search ranking.

    SubWeb247 is an independent service provider and is not affiliated with, endorsed by or sponsored by Google.

    Responding well

    Every Review Deserves the Right Response

    Collecting reviews is only part of reputation management. Thoughtful responses demonstrate that the business listens to customers, values positive feedback and takes concerns seriously.

    Positive Reviews

    Thank the customer personally and reinforce the aspect of the service they appreciated.

    Neutral Reviews

    Acknowledge the feedback, respond constructively and demonstrate a willingness to improve.

    Negative Reviews

    Remain calm, avoid arguments, protect customer privacy and invite an appropriate offline conversation when necessary.

    Pricing

    Simple Google Review Management Pricing

    One straightforward monthly price for each Google Business Profile we manage.

    Google Review Management

    £175per month

    per Google Business Profile

    • Initial review-profile assessment
    • Direct Google review-link setup
    • Branded review-request journey
    • Custom review QR code
    • Email review-request templates
    • Text-message request templates
    • Automated follow-up workflow
    • Review monitoring
    • Professional response guidance
    • Reusable review-response templates
    • Monthly performance summary
    • Ongoing recommendations and support

    Not included in SubWeb247 website subscription packages. Any external messaging or third-party usage costs are confirmed separately.

    Website Subscription and Review Management

    SubWeb247 Website Subscription

    From £79 per month

    Your professional business website, hosting and agreed website services.

    Google Review Management

    £175 per month, per Google Business Profile

    An ongoing service that helps your business consistently request, monitor and respond to genuine customer reviews.

    Use it on its own or alongside a website subscription.

    Google Review Management can be used entirely on its own for £175 per month, per Google Business Profile, or added alongside a SubWeb247 website subscription. The two services are billed separately.

    How Strong Is Your Google Review Profile?

    Request a free Review Growth Check from SubWeb247. We will look at your current review position, recent activity and customer journey, then explain where practical improvements could be made.

    Get started

    Request Your Free Review Growth Check

    No aggressive sales call. We review your information and respond with practical recommendations.

    FAQ

    Google Review Management Questions

    No. Reviews must reflect each customer's genuine experience. SubWeb247 helps make the request process easier and more consistent but cannot guarantee the number or rating of reviews received.

    Businesses cannot normally remove a genuine review simply because it is negative. Reviews that appear to breach Google's policies can be reported, while genuine criticism should usually receive a calm and professional response.

    No. Reviews must be written by genuine customers in their own words. SubWeb247 never writes reviews on behalf of a business or its customers.

    SubWeb247 does not recommend incentives in return for positive Google reviews. The system should request honest feedback without influencing the rating or wording.

    Yes. A request can be sent after a completed installation, repair, quotation, service visit or other suitable customer interaction.

    Yes, where the business has suitable customer contact details, an appropriate lawful basis and the correct communication permissions. The precise setup depends on the systems being used.

    Reviews can contribute to a strong, active local presence, but no ethical provider can guarantee a particular Google position. Visibility depends on numerous factors, including relevance, distance, prominence and profile quality.

    Yes. SubWeb247 can provide professional response guidance and reusable templates that can be adapted to individual customer feedback.

    No. Google Review Management is a separate optional service costing £175 per month for each Google Business Profile. It can be added alongside your SubWeb247 website subscription.

    The price is £175 per month for each Google Business Profile being managed. For example, separate profiles for separate branches or locations require individual subscriptions.

    No. Google Review Management is available as a standalone service for £175 per month, per Google Business Profile. You do not need a SubWeb247 website subscription to use it, though it can also be added alongside one.

    Start Managing Your Google Reputation

    Professional Google Review Management for £175 per month, per Google Business Profile.