Frequently Asked Questions
Plain answers to the questions we hear most often. If yours isn't here, just ask.
SubWeb247 designs, builds, hosts and supports websites for UK businesses. From streamlined trades websites to professional enquiry systems, booking, CRM automation, AI voicemail and membership platforms. We combine design with practical business systems.
Our trades starter package is £79 setup and £79 per month. Professional Essentials is £750 setup and £79 per month. The Client Enquiry System is £1,500 setup and £249 per month. Growth and Automation is £3,000 setup and £499 per month. Bespoke portals and platforms start from £5,000 setup. Setup and monthly fees are always shown separately.
No. The trades starter is a profession-ready, productised build using a proven structure. It is professionally managed and looks credible, but it is not fully bespoke. Extensive copywriting, custom development, advanced automation and large numbers of pages require a higher package.
Managed hosting, SSL, minor updates and ongoing support. Higher packages add maintenance, monthly performance summaries and quarterly strategy reviews.
Yes. Secure managed hosting with SSL is included in the ongoing monthly service for every package.
Yes. We configure contact capture, opportunity pipelines, tagging, acknowledgements and calm follow-up. Automations are configured according to the agreed package, your business process and communication permissions.
Yes. We build membership websites, community platforms, client portals, course libraries and bespoke platforms. These are scoped individually, with data-security requirements assessed honestly. From £5,000 setup.
Yes. We redesign websites with a focus on opportunity, never criticising your current site. We preserve your search value by mapping URLs, preparing redirects and testing before and after launch.
AI voicemail captures caller details when you can't answer, so you can follow up on missed opportunities. It does not answer every question, guarantee leads or replace genuine customer service. It's most useful for businesses that rely on calls.
Project scope and timescale depend on the package, content, integrations, feedback and technical requirements. We don't promise every website will launch within a fixed number of days. We'll give you a clear sense of timing once we understand your needs.
We are based in Looe, Cornwall, and we serve businesses across the United Kingdom. We work remotely with clients wherever they are.
Yes. You can request a private, honest website review and we'll respond with practical observations on presentation, mobile usability, messaging, calls to action and the visitor journey. No pushy sales approach.
Eligible setup fees of £1,500 or more may be divided into two stages: 50% at commencement and 50% before launch.
We shape and structure the content you supply. Extensive copywriting from scratch is included in higher packages; lighter builds include content formatting of your supplied materials.
Still have a question? We're happy to help.